Privacy Policy

Last Updated: March 29, 2024

1. Introduction

AquaEdge LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it. This policy describes how we collect, use, and share information when you use our services, including our website at aquaedge.co (the "Website") and all related tools and services (collectively, the "Services").

2. Information We Collect

We collect several types of information, including:

Personal information (such as name, email, phone number, business details)
Usage data (including how you interact with our Services)
Communication data (messages, chat logs, support interactions)
Technical data (IP address, browser type, device information)
Business and customer data you provide to us
Message content and history from SMS communications through our platform

3. How We Use Your Information

We may use your information for any lawful purpose, including:

Providing and improving our Services
Training and improving our AI systems
Analyzing usage patterns and trends
Marketing and promotional purposes
Creating aggregated or anonymized data sets
Storing and processing SMS messages for conversation history
Using AI-powered tools to generate automated responses
Any other purpose with your consent

4. Information Sharing and Disclosure

We may share your information:

With service providers and business partners who assist in operating our Services
With third parties for research, development, and improvement of AI technology
In connection with a business transaction (e.g., merger, acquisition, or sale)
To comply with legal obligations
With your consent or at your direction

We reserve the right to use, share, or sell aggregated or anonymized data for any purpose without restriction.

5. Data Retention and Security

We retain information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy. While we implement reasonable security measures, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials.

6. Your Rights and Choices

You may have rights regarding your information, including:

Accessing your data
Correcting inaccurate data
Requesting deletion of your data
Opting out of marketing communications

7. Changes to This Policy

We may modify this policy at any time. Changes are effective immediately upon posting. Your continued use of our Services after changes indicates your acceptance of the updated policy.

8. Contact Us

For questions about this policy or our privacy practices, contact us at info@aquaedge.co